by jacky | Oct 26, 2026 | Management Practices
New technology can make running a business easier. A customer relationship management system can improve how you manage enquiries. A new booking platform can reduce administration. An AI tool can help draft documents, summarise information or automate repetitive...
by jacky | Oct 12, 2026 | Management Practices
AI agents are changing how businesses can use artificial intelligence. Rather than simply generating text or answering questions, they can be configured to interact with other systems, retrieve information and carry out actions on behalf of users. That can improve...
by jacky | Oct 6, 2026 | Management Practices
AI is moving quickly from a tool that helps people do their work to technology that can potentially do some of the work itself. That distinction matters. A generative AI tool that drafts an email or summarises a document still leaves a person in the middle of the...
by jacky | Sep 28, 2026 | Management Practices
AI is moving rapidly from something businesses experimented with to something people are using as part of their everyday work. Employees are using AI to draft documents, summarise information, analyse data, create content, conduct research and automate tasks. In...
by jacky | Sep 22, 2026 | Management Practices
Risk management can sound like something designed for large companies with risk departments, compliance teams and endless spreadsheets. For a small business, it can feel rather different. You might be managing risk while running the business, serving customers,...
by jacky | Jul 8, 2026 | Management Practices
Risk has changed shape since I got started working in business. When I told friends and family I worked in risk management, they assumed I sat in the health and safety department. People are now more aware of business risk. Supply chains are stretched further and...
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